When your computer crashes at 2 PM on a Tuesday, you don’t want to navigate phone trees or explain your problem to someone reading from a script halfway around the world. You want to talk to someone who understands your business, knows your community, and can actually fix the problem—today.
That’s exactly why we started TechSGA.
We’re not a national chain. We’re not a call center. We’re your neighbors in Dallas, Georgia, and we built this company on a simple belief: small businesses and local residents deserve the same level of professional IT support that Fortune 500 companies get—without the corporate complexity or inflated prices.
I started working with computers when most people were still using dial-up internet. What began as curiosity—taking apart my first PC to see how it worked—turned into a genuine passion for solving technology problems and helping people.
After spending years working in corporate IT environments and with national service providers, I saw the same frustrations over and over: small businesses struggling to get timely support, residents getting overcharged for simple fixes, and everyone dealing with the runaround of offshore call centers that didn’t understand local needs.
In 2005, I founded Tech Support of GA LLC (TechSGA) right here in Dallas, Georgia, with a clear mission: provide the same level of professional IT expertise that large corporations receive, but with the personal service and local accountability that only a hometown business can deliver.
What makes us different? When you call TechSGA, you get me or one of our certified technicians—people who live in Paulding County, understand local business challenges, and treat your technology problems like they’re our own. Because in a real sense, they are. Your success is our success, and your community is our community.
Over 20+ years of combined experience, we’ve learned that great IT support isn’t just about technical skills—it’s about communication, reliability, and understanding what your technology needs to accomplish.
Before we touch a keyboard, we listen. We ask questions to understand not just what's broken, but how you use your technology and what you're trying to achieve. That way, we fix the real problem—not just the symptoms. Many customers tell us we're the first IT provider who actually explained things in plain English. No "geek speak." No condescending attitudes. Just clear communication about what's wrong and how to fix it.
IT emergencies don't keep business hours. That's why we offer same-day service for urgent issues and maintain emergency support for our managed IT clients. Most remote support requests are handled within 1-2 hours. You'll never wait days for a callback or sit in an endless support queue. When you have a problem, we're on it—usually the same day you call.
As a local business, we can't hide behind corporate policies or offshore call centers. We see our clients at the grocery store, at local restaurants, and around town. That keeps us honest and accountable in a way national chains can never be. Our reputation is everything, and it's built on every interaction, every repair, and every problem solved right the first time.
We’re not just handy with computers—we hold professional certifications and maintain partnerships with industry-leading technology providers. Our team brings deep technical expertise across multiple specialties:
We’re not just based in Dallas, Georgia—we’re part of this community. We live here, our kids go to school here, and we support local businesses because their success makes our hometown stronger.
Service Area: We primarily serve Paulding County and surrounding areas, including:
We also support businesses and clients throughout Metro Atlanta and Northwest Georgia.
